Refund policy

TERMS & CONDITIONS FOR DAY EVENTS

Bookings are fully refundable within 14 days of booking

In the event of cancellation by the client, the booking is not refundable, but we may transfer your booking to another name with more than 28 days notice.

The Wild Swimming Co. works hard to deliver events that are as safe as possible. The safety of our participants and staff is always our priority.

There are inherent risks and challenges of swimming in the sea, river or lakes, which can lead to situations where event cancellation, rescheduling or reformatting is required.

We may have to cancel an event if circumstances beyond our reasonable control arise, including, without limitation, war, civil or political unrest, terrorism, adverse weather or poor water quality.

If circumstances beyond our control require us to cancel the event, then The Wild Swimming Co. has no responsibility for any costs you have incurred and unfortunately won't be able to issue a refund on your ticket purchase.

 

TERMS & CONDITIONS FOR RETREATS 

Bookings are fully refundable within 14 days of booking the trip.

We fully recommend travel insurance, this will allow cancellation by the client to be refunded in the event of non-attendance.

The Wild Swimming Co. LTD is not an insurance provider so will be unable to pay for your non-attendance.

Credits may be offered at the discretion of the directors, when good notice is given. A transfer to a new name will be honoured free of charge.

In inclement weather, alternative swims/ activities will be provided, in this event The Wild Swimming Co. would not offer refunds.

You are responsible for your own health & safety between swims. We do not take responsibility for your personal items.

The Wild Swimming Co. may take photos and videos for marketing purposes. If you would prefer to not be in them, please let us know.